Manager Individual Giving
Permanent Full-time (37.5 hours per week)
Wellington
About the role – Kōrero mō te tūranga
As Manager Individual Giving, you will lead one of New Zealand Red Cross’s most important fundraising portfolios, overseeing the development, delivery, and growth of individual giving programmes. This includes direct marketing, one of New Zealand’s largest and most effective regular giving programmes, and an emerging digital and mid-level fundraising portfolio.
Reporting to the Director Philanthropy, you will translate strategy into high-impact operational plans, using insight, testing and innovation to deliver sustainable supporter and revenue growth. You’ll also play a leadership role in emergency appeals, collaborating closely with senior leaders across Communications, Marketing and Engagement in fast-paced, high pressure environments.
This is a strategic and hands-on senior leadership role where performance, people management and innovation come together – directly enabling humanitarian action across Aotearoa and beyond.
In this role you will:
- Develop and deliver operational plans aligned to the Directorate Business Plan.
- Lead and optimise the full individual giving portfolio, including direct marketing, regular giving and digital/mid-level fundraising.
- Use data and supporter insights to drive performance, retention, and lifetime value.
- Understand industry trends and embed best practice across all activities by testing, piloting, and continuously improving programmes.
- Build trusted internal relationships and manage external agencies and suppliers to deliver strong return on investment.
- Lead emergency appeals in fast-paced, high-pressure situations.
- Oversee forecasting, budgets, and performance reporting for the portfolio.
People leadership
- Lead, support, and develop a high-performing team of fundraising professionals.
- Set clear performance expectations and provide coaching, feedback, and development opportunities.
- Oversee planning, delivery, and supervision of projects across the team.
- Foster a collaborative, inclusive, and high-trust team culture aligned with Red Cross values.
- Work closely with other Philanthropy specialists to ensure an effective collective supporter lifecycle.
Who are we looking for? – Mā wai te mahi nei?
To be successful you will have:
- Significant experience leading successful individual giving programmes, including direct marketing, regular giving and digital fundraising.
- Demonstrated experience managing complex portfolios and delivering income growth in a competitive fundraising environment.
- Proven people leadership experience, with a track record of building engaged, high-performing teams.
- Strong commercial and analytical capability, with experience managing large and complex budgets.
- Strong relationship-building skills, with the ability to influence and collaborate across diverse internal and external stakeholders.
- Empathy for humanitarian causes and alignment with the Fundamental Principles of the Red Cross Movement.
About New Zealand Red Cross
New Zealand Red Cross is part of the world's largest humanitarian network, with over 10,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.
Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.
We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.
Why work with us?
At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.
We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.
Our benefits include:
- Five weeks annual leave
- Career development opportunities
- Annual flu vaccinations
- Discounts on Southern Cross health insurance
We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.
Click below to download the job description and to apply for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. If you are already viewing this via the New Zealand Red Cross Careers page, please click the active job description link below.
Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation:
- A recent copy of CV/Resume
- Legal Right to Work In New Zealand
You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 09/03/2026.
If you wish to discuss this opportunity or for further information, please contact Rowan Worner at rowan.worner@redcross.org.nz
Note: We reserve the right to close applications before the closing date, so please register your interest early.
Click here for the Job Description
