Clinical Lead

Permanent, Full-time (37.5 hours per week)

Wellington

About the role – Kōrero mō te tūranga 

We are seeking a dedicated and experienced Clinical Lead to provide professional leadership to our clinical RTR staff. In this role, you will be responsible for delivering training and professional development to other service providers working with refugee clients or patients. Additionally, the Clinical Lead will manage a caseload of clients, ensuring high-quality care and support. This is an excellent opportunity for a compassionate leader to make a meaningful impact within a dynamic, community-focussed environment.

In this role you will: 

• Manage a client caseload, including screening, assessments, advocacy, support, counselling, and therapy.
• Provide clinical leadership and professional monitoring, offering feedback and guidance to clinical staff.
• Facilitate clinical staff meetings and group supervision of casework.
• Advise the Manager Migrant Wellbeing on recruitment, induction, performance reviews, and staff training and development needs.
• Ensure clinical staff adhere to professional guidelines and address safety or ethical concerns impacting staff or performance.
• Oversee caseloads, triage processes, and client referrals, ensuring timely allocation and managing waitlists to minimize delays.
• Liaise with other service providers, represent RTR in network meetings, and handle requests for presentations.

Who are we looking for? – Mā‎ wai te mahi nei? 

To be successful you will have: 

• Hold a qualification in a relevant field such as clinical psychology, psychotherapy and/or counselling, along with membership of a professional organisation or registration board in a relevant field
• A minimum of 5 years relevant work experience, including professional leadership of mental health teams
• A Sound understanding of the refugee experience
• Strong understanding of therapeutic models for addressing trauma, grief, and loss, with expertise in mental health disorders such as PTSD, depression, and somatisation.
• Experience in delivering services to diverse cultural groups, with a focus on working cross-culturally and building rapport with clients from different ethnic backgrounds.
• Proven ability to engage with networks, government, and non-government agencies, providing advocacy and ensuring effective service delivery.
• Excellent communication, IT, and time management skills, with experience in training, presentations, and working with interpreters.

About the New Zealand Red Cross

New Zealand Red Cross is a National Society member of the International Federation of Red Cross and Red Crescent Societies (IFRC), the world's largest humanitarian organisation. Our organisation has over 8,000 members and staff who contribute to the Red Cross’s mission of improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience. More information can be found at www.redcross.org.nz.

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in New Zealand, the Pacific and around the world in times of need and support them in strengthening their resilience.  

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.  

Why work with us?

• Be part of a team that shares your passion.
• Our organisation is made up of diverse and dedicated individuals.
• We value our employees as much as we value their work.

 Diversity, inclusion and belonging

We strive to provide an environment where all staff and volunteers can thrive and have a sense of belonging- at a systemic, procedural, and individual level. We are committed to represent the communities we serve and to increase diversity throughout our people and leadership.

We know that a diverse and inclusive team helps us meet the needs of our clients and we welcome candidates from every ethnicity, national origin, gender identity, age and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work.  Both paid, volunteer and community experience shape the skills and knowledge you bring to your application, so please share this within your application.

Work that benefits you

Creating a flexible and healthy work environment for our teams is important to us. We offer a wide range of in person and virtual roles to suit different operational needs, for casual and / or short-term contracts to full-time, permanent positions. Our benefits differ based on contract type and job level.  

Work / life balance

We want our team to flourish in their roles at work—and in the many other roles in their lives. Offering flexible virtual/hybrid work for some roles allows our staff to balance their personal and professional priorities.    In addition to a competitive salary package we offer, career development, annual flu vaccination, discounts on Southern Cross health insurance, five weeks annual leave.

Here are some ways we encourage this:

Employee networks to support our colleagues from diverse backgrounds, Takatāpui and Rainbow Network, Rōpū Hāpai Māori

• Green Team – sustainability network bringing together diverse knowledge to strength the sustainability of New Zealand Red Cross and the people we serve.
• The option to explore flexible working that suits your needs and ours.
• Development opportunities in te reo Māori me ngā tikanga.

Click below to download the job description and to apply for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. If you are already viewing this via the New Zealand Red Cross Careers page, please click the active job description link below.

All applications MUST be submitted online which requires uploading the below details

• A recent copy of CV/Resume
• Cover Letter
• Passport
• Legal Right to Work In New Zealand

You must have the right to live and work in New Zealand to be considered for this job, Applications close at 05:00 pm on 27/11/2024

If you wish to discuss this opportunity or for further information, please contact Jannine Nock at jannine.nock@redcross.org.nz

Note: We reserve the right to close applications before the closing date, so please register your interest early.

Click here for the Job Description