Volunteer Coordinator, Refugee Settlement Programme

Permanent Part-time 0.9FTE (33.75 hours per week)

Wellington

About the role – Kōrero mō te tūranga

We have an exciting opportunity in our Pathways to Settlement programme for an experienced coordinator of volunteers.

The purpose of the volunteer coordinator is to recruit volunteers and support them during their placement with refugee families and individuals. This includes individual and group meetings with volunteers, and regular support through phone and email contact. The Volunteer Coordinator is also responsible for working with the client team to coordinate tasks, record progress, and ensure that clients are well supported. 

In this role you will: 

• Recruit, interview, place and support trained Volunteer Support Workers, ensuring they are well matched to teams and equipped to succeed.
• Develop creative recruitment and promotional initiatives, including speaking engagements, to respond to changing volunteer needs.
• Coordinate tailored volunteer support, providing practical guidance and assistance with complex or emotional issues in close liaison with the client team.
• Maintain volunteer engagement through regular communication, recognition and opportunities for ongoing involvement, while accurately recording progress and reporting information.
• Build strong community, agency and government networks, and promote public understanding of refugee resettlement and supportive receiving communities.

Who are we looking for? – Mā‎ wai te mahi nei? 

We encourage you to apply for this role if you have:

• Knowledge and understanding of refugee resettlement in NZ, or other relevant cross cultural experience
• Experience working as a volunteer and/or with volunteers
• Ability to build, sustain and actively manage relationships and networks
• A relevant tertiary qualification – social sciences, development studies and or public health
• Reliability, honesty and a sense of humour
• A commitment to the Fundamental principles of the International Red Cross Movement   

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 13,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.   

Why work with us? 

At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.  

Our benefits include: 

• Five weeks annual leave
• Career development opportunities 
• Annual flu vaccinations 
• Discounts on Southern Cross health insurance  

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

Click below to download the job description and to apply for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. If you are already viewing this via the New Zealand Red Cross Careers page, please click the active job description link below.  

Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation:

• A recent copy of CV/Resume 

• Cover Letter 

• Passport 

• Legal Right to Work In New Zealand  

You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 21/10/2026 

If you wish to discuss this opportunity or for further information, please contact Jacob Smythe at jacob.smythe@redcross.org.nz   

Note: We reserve the right to close applications before the closing date, so please register your interest early. 

Click here for the Job Description