Psychosocial Mental Health Facilitator

Casual (no set hours)

Wellington

About the role – Kōrero mō te tūranga

We are looking for a Mental Health and Psychosocial facilitator to help us meet the needs of our communities.

A relevant qualification and work experience in a mental health related profession would be an advantage. For example, psychology, occupational therapy, counselling, social work or mental health nurse.

Qualification and/or experience in adult education, as well as experience and comfort working in a Mātauranga Māori approach to mental health is also an advantage. 

NZRC offers an ‘in training’ total remuneration hourly rate of $41.54/hour with progression of remuneration based on attaining relevant qualifications to $53.42/hour (total remuneration). Our remuneration comprises of base hourly rate as well as employer contribution to KiwiSaver. While remuneration rates are set to reflect that we are a humanitarian not for profit organisation, we believe our employee leave provision and inclusive culture, provide a highly rewarding work experience.

In this role you will: 

• Be familiar with all course materials and know how to use them effectively.
• Plan, co-ordinate and manage the delivery of allocated courses.
• Adapt facilitation approaches to any industry requirements, experience and ability of the participants without altering required standards.
• Be prepared to answer participants’ questions or know where to find the answers.
• Be proficient at and able to demonstrate all skills taught.
• Identify participants who are having difficulty with the course and develop effective strategies for raising their competence.
• Participate in regular facilitator meetings, providing feedback on sessions and input to content as appropriate.

Who are we looking for? – Mā‎ wai te mahi nei? 

To be successful you will have: 

• Facilitation skills in diverse adult learning environments.
• Ability to confidently engage participants in course content and respond to questions/discussions appropriately.
• Ability to plan, deliver, and reflect upon training sessions.
• Strong written and verbal communication skills.
• Intermediate to advance communication skills in Te Reo Māori (verbal and written) would be a significant advantage
• Willingness to adhere to New Zealand Red Cross’ Health, Safety and Wellbeing policies and procedures at all times.
• Effective time management and organisational skills.
• Competence in a variety of computer applications particularly use of PowerPoint.
• Empathy with humanitarian causes.
• Be enthusiastic and have the commitment to work as if a team member of New Zealand Red Cross.

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 13,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.   

Why work with us? 

At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.  

Our benefits include: 

• Five weeks annual leave
• Career development opportunities 
• Annual flu vaccinations 
• Discounts on Southern Cross health insurance  

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

Click below to download the job description and to apply for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. If you are already viewing this via the New Zealand Red Cross Careers page, please click the active job description link below.  

Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation:

• A recent copy of CV/Resume 

• Cover Letter 

• Passport 

• Legal Right to Work In New Zealand  

You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 19/10/2026 

If you wish to discuss this opportunity or for further information, please contact Alistair Souch at alistair.souch@redcross.org.nz   

Note: We reserve the right to close applications before the closing date, so please register your interest early. 

Click here for the Job Description