Manager Migrant Wellbeing

Permanent, Full-time (37.5 hours per week)

Wellington

About the role – Kōrero mō te tūranga

NZRC offers a total remuneration approach of circa $120k - $125k for this role, which comprises of base salary as well as employer contribution to KiwiSaver. While remuneration rates are set to reflect that we are a humanitarian not for profit organisation, we believe our employee leave provision and flexible working arrangements, provide a highly rewarding work experience.

You will provide service oversight, programme development and line management of RTR employees. The position is a member of the National Migration Team and contributes to development and delivery of the Group’s strategic plans. 

In this role you will: 

• Lead and manage RTR to deliver its functions and responsibilities effectively and efficiently; and to contribute to New Zealand Red Cross.
• Contribute to strategic direction setting, financial sustainability and performance monitoring of the Migration Group against its strategy and operational goals.
• Model an understanding and appreciation for Te Ao Māori and lead staff in a way that develops their understanding.
• Establish and maintain strong relationships with regional and national funding providers and ensure delivery of contractual outcomes, negotiating, monitoring, reporting and risk management.
• Develop and manage relationships with leaders of organisations, and senior health professionals, and specialist networks on refugee mental health.
• Manage and be accountable for RTR’s budget within defined parameters and ensure efficient and effective use of financial resources.

Who are we looking for? – Mā‎ wai te mahi nei? 

To be successful you will have: 

• Significant experience in a refugee mental health operational environment with experience managing a multidisciplinary team which includes Cross Cultural Workers, Social Workers, Counsellors, Psychologists, and other therapists.
• A sound understanding of the refugee experience, and the importance of refugee-centred and inclusive servicing.
• Knowledge of mental health issues regarding trauma, post-traumatic stress, grief and loss, and resettlement.
• Experience in a complex and dynamic operating environment, including the drive and resilience to manage proactively through ambiguity and change.
• Successful experience representing an organisation, e.g. at national events and in the presence of media.
• Strong interpersonal skills, displaying honesty, integrity, and a demonstrated sense of ethics in all decisions and actions.
• Excellent networking and advocacy skills, particularly with mainstream service providers, government and non-government agencies such as DHBs, Work and Income NZ and Kāinga Ora.

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 13,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.   

Why work with us? 

At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.  

Our benefits include: 

• Five weeks annual leave
• Career development opportunities 
• Annual flu vaccinations 
• Discounts on Southern Cross health insurance  

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

Click below to download the job description and to apply for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. If you are already viewing this via the New Zealand Red Cross Careers page, please click the active job description link below.  

Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation:

• A recent copy of CV/Resume 

• Cover Letter 

• Passport 

• Legal Right to Work In New Zealand  

You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 21/07/2026.

If you wish to discuss this opportunity or for further information, please contact Isaia Piho at isaia.piho@redcross.org.nz   

Note: We reserve the right to close applications before the closing date, so please register your interest early. 

Click here for the Job Description