Change Manager – Digital Transformation Programme
Fixed term to September 2028
Full-time: 37.5 hours per week
Wellington
About the role – Kōrero mō te tūranga
At New Zealand Red Cross, we’re not just transforming our technology — we’re transforming how we serve people and communities across Aotearoa. As part of our Digital Transformation Programme, we’re building systems that are smarter, more connected, and more human. We’re looking for someone who wants to be part of that journey.
This role is for a seasoned Change Manager to lead and support the change aspects of our multi-year transformation journey. We need a change leader who thrives in complexity, rolls with ambiguity, and knows how to enable meaningful change. We are looking for someone with a steady pair of hands who is also willing and able to dive in and help to get things done.
In this role you will:
- Work with the Digital Transformation Programme Manager to embed best-practice change strategies focused on people and process impacts.
- Lead planning, development and implementation of change initiatives to ensure successful programme delivery.
- Engage and influence key stakeholders (employees, members, volunteers) to build trust and commitment to change.
- Collaborate with project leads to integrate change management principles into project plans and documentation.
- Drive clear, inclusive communication strategies and stakeholder engagement to support programme awareness and success.
- Monitor change impact, readiness and risks throughout the programme lifecycle.
- Develop handover materials and support smooth transition to business-as-usual operations.
- Track and report on change outcomes, including benefits realisation and adoption metrics.
Who are we looking for? – Mā wai te mahi nei?
To be successful you will have:
- Proven experience (5+years) in change management roles supporting major technology or business transformation initiatives to deliver large scale change.
- Experience in developing and executing change, communication, handover and training plans at organisational scale.
- Strong understanding of change management practices and processes.
What about you? You are:
- Strategic and analytical thinking with strong problem-solving skills.
- Collaborative leader with the ability to successfully work in a team and cross organisation working environment.
- Solid understanding of how organisations and people adjust and resist to change.
- Excellent relationship management skills, with experience providing strategic advice to senior leaders.
- Excellent communication and facilitation skills to articulate the reason for change and the benefits it will bring.
- Strong interpersonal skills with sensitivity to diverse communities, cultures, and volunteer environments.
- Ability to work within project teams and deliver within project timeframes and milestones.
- Enthusiasm for, and commitment to, the work of NZRC.
About New Zealand Red Cross
New Zealand Red Cross is part of the world's largest humanitarian network, with over 10,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.
Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.
We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.
Why work with us?
At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.
We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.
Our benefits include:
- Five weeks annual leave
- Career development opportunities
- Annual flu vaccinations
- Discounts on Southern Cross health insurance
We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.
Click below to download the job description and to apply for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. If you are already viewing this via the New Zealand Red Cross Careers page, please click the active job description link below.
Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation:
- A recent copy of CV/Resume
- Legal Right to Work In New Zealand
You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 10/12/2025.
If you wish to discuss this opportunity or for further information, please contact Megan Connew-Simmons at megan.connewsimmons@redcross.org.nz
Note: We reserve the right to close applications before the closing date, so please register your interest early.
Click here for the Job Description
